Solutions

We are specialists in survey research. We have been helping our clients to understand the needs and views of staff, customers, stakeholders and the community for over twenty years, as well as measuring and benchmarking key areas of business performance.

Whatever your survey needs, we are confident that we can assist you. We haven’t yet come across a survey that’s too complicated or difficult! And, as our clients will testify, we will go the extra mile to ensure the success of your project.

Our survey methods include online, phone, mail and door-to-door. We also conduct focus groups and facilitate workshops.

Our services include:

Organisational Surveys	Organisational surveys include: - 360-degree feedback - Organisational culture - Employee surveys (DEI, Change Management, Employee Satisfaction, Engagement) - Training needs analysis - Board performance evaluation
Stakeholder Surveys (including Customers and Community)	Stakeholder surveys include: - Stakeholder consultation - Evaluation of Stakeholder Engagement - Evaluation of Relationship Quality - Service Provider Satisfaction - Stakeholder ballots/referendums
Customised Surveys	We are specialists in - Online Diagnostic tools - Multi-lingual surveys - Complex and dynamic survey logic - Online portals to manage survey workflow - Data collection portals for monitoring & evaluation
Data analysis and reporting	In addition to full survey projects, we are also happy to assist with specific components to help you achieve your objectives. This includes: - Development of metrics, KPIs and measurement frameworks - Data-base management and cleaning - Analysis and reporting of existing data - Analysis of qualitative data (theming, coding, presentation of comments)

Our services include:

Organisational Surveys

Stakeholder Surveys (including Customers and Community)

Customised Surveys

Data analysis and reporting

Stakeholder Surveys
(including Customers and Community)